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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brian Hennessy

March 24, 2025

5  out of  5
rating by Brian Hennessy
"Jay rocks. I've never had anyone beat their rates, and the service is fantastic. 🤟🤟"
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JODY ORSKY

March 11, 2025

5  out of  5
rating by JODY ORSKY
"Jay and his team are the best insurance team I have ever had . Always greeted with a smile and everyone is so knowledgeable."
We responded:
"Jody - We’re thankful for your feedback! It’s always a pleasure to assist you with your insurance needs whether it is your personal or business. If there is anything else we can do to help, please let us know! "
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Scott Emreschak

March 10, 2025

5  out of  5
rating by Scott Emreschak
"Jay has been a great agent for my wife and I for many years. He always answers any calls, texts or emails quickly and get things done in a very timely manner. I would recommend jay and his team to anyone!"
We responded:
"Scott, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Gabrielle Garner

March 10, 2025

5  out of  5
rating by Gabrielle Garner
"Jay has gone above and beyond for me and my family. We are so thankful to have him as our agent. I would highly recommend him for all of your insurance needs."
We responded:
"We appreciate your review Gabby! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Sean Peters

February 27, 2025

5  out of  5
rating by Sean Peters
"Jay and his team have been great to work with! His knowledge and experience are just a bonus because more importantly he's a great guy who truly cares about helping you however he can. I highly recommend his services."
We responded:
"Sean, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Kuhn Carpentry LLC

February 25, 2025

5  out of  5
rating by Kuhn Carpentry LLC
"Jay is very knowledgeable and anyone would be lucky to have him as their insurance agent!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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John G

February 25, 2025

5  out of  5
rating by John G
"Jay has diligently helped many of my clients who are purchasing homes, obtain reasonably priced insurance with proper coverage. There are many choices, dealing direct with a local agent who has your best interests will serve you well."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Mathew Weiler

February 21, 2025

5  out of  5
rating by Mathew Weiler
"Jay Papuga is a phenomenal person and super knowledgeable! Highly recommend!!!!"
We responded:
"Mathew, we appreciate your kind words and are happy we could provide your the solutions you needed for your policies. We are always available for you. "
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Tammy Talotta

February 21, 2025

5  out of  5
rating by Tammy Talotta
"As a mortgage loan officer I trust Jay with all my clients. He is very professional and knowledgeable about what my clients need."
We responded:
"Tammy, we love helping find the personalized solutions for each customer while they are going through their purchasing process for their home. Thank you for entrusting us to help you customers. "
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Jonathan Gamble

May 7, 2024

5  out of  5
rating by Jonathan Gamble
"Jay Papuga on behalf of Statefarm Insurance was not only professionaly astute, knowledgeable, but extremely sensitive to my needs. Jay demonstrated a very caring personality. Statefarm is very fortunaate to have an employee who has exemplary customer servive skills."
We responded:
"Jonathan - Thank you for the review. We appreciate your business and are always here to help."
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Vince Javornick

January 4, 2024

5  out of  5
rating by Vince Javornick
"Very kind person! Cares about his clients and goes out of his way to help."
We responded:
"Vince, thank you for the kind words. We try to help all our customers as we would like to be treated! We are always here for you and your family!"
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Paul Cinkan

January 4, 2024

5  out of  5
rating by Paul Cinkan
"Just updated my previous review Jay and his office is going above and beyond on my journey of ups and downs at least Jay riding shotgun thanks jay."
We responded:
"Thank you for the updated remarks, as always, it's a pleasure to talk with you and help you in all your needs- no matter the issue. "
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Douglas Forster

October 24, 2023

5  out of  5
rating by Douglas Forster
"Jay was knowledgeable , very helpful and very friendly!! Glad I went to his office and would highly recommend."
We responded:
"Douglas it was great getting to sit down with you and discuss your needs! We are extremely happy to have you as a customer with our agency! Thank you for choosing us to help you."
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Bill Sarver

October 24, 2023

5  out of  5
rating by Bill Sarver
"My wife and I love dealing with Jay. He's knowledgeable, professional, and personable. He's always available to help, answer questions, and help us see the brightside of whatever issues we are dealing with."
We responded:
"Bill, we always enjoy speaking with you and your family and enjoy helping you in any way we can!"
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Rhea Rigatti Sciarrino

December 16, 2022

5  out of  5
rating by Rhea Rigatti Sciarrino
"Jay is very helpful and always available to answer my insurance questions. Great customer service He is an advocate for State Farm policyholders to assist where claim handling is lacking"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Stevie Stanek

December 15, 2022

5  out of  5
rating by Stevie Stanek
"Best insurance guy ever ! I’m as needy as they come & he’s always there to answer my questions & concerns! Can’t recommend Jay enough !"
We responded:
"We love all of your questions and enjoy each time our office gets a chance to help you and your family! Thank you for being our customer and look forward to our future conversations!"
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Taylor Gehl

November 9, 2022

5  out of  5
rating by Taylor Gehl
"Jay was super personable and very helpful! He was able to answer all my questions and really helped me pick which insurance worked best for me! Highly recommend"
We responded:
"Taylor, thank you for trusting our agency and allowing us to provide the personal protection plan to meet your individual needs! It was a pleasure to help you!"
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Seth Mundsinger

November 4, 2022

5  out of  5
rating by Seth Mundsinger
"If you’re looking for an insurance agent who will fight for you and give you honest feedback, look no further. Jay Papuga is that agent. Call him today for a quote. You won’t regret it."
We responded:
"Seth, It is a pleasure to work with you and your family to meet each of your needs!"
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Ryan Brode

November 4, 2022

5  out of  5
rating by Ryan Brode
"Jay is the best! Great customer service, I highly recommend going with Jay for your insurance needs!"
We responded:
"Ryan, Thank you so much for your review! We try to help all customers with their needs and appreciate you being a customer!"
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Anthony J. Giaramita

May 16, 2022

5  out of  5
rating by Anthony J. Giaramita
"Great people and service. Got everything covered with ‘em. Top notch!"
We responded:
"Thank you for being our customer!"
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Taylor Hudson

October 8, 2020

5  out of  5
rating by Taylor Hudson
"Jay is great to work with! Always quick to respond to any questions we have & very helpful! Wouldn’t want to work with anyone else!"
We responded:
"Taylor, We love having you and your family as clients and helping you with all your needs!"
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John Krugh

October 7, 2020

5  out of  5
rating by John Krugh
"Jay is incredibly professional and easy to work with. I highly recommend reaching out to him for your insurance needs!!! Incredibly knowledgeable and will discuss options that work best for you and your family."
We responded:
"John, Thank you for choosing our agency to help you and protect your family!"
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Lizz Costanzo

June 14, 2020

5  out of  5
rating by Lizz Costanzo
"They offer great service! highly recommend to friends and family"
We responded:
"Thank you Lizz! We look forward to helping your friends and family!"
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Erick Lee

June 12, 2020

5  out of  5
rating by Erick Lee
"Overall great customer experience! Extremely professional in all aspects of the business! Highly recommend Jay for your insurance needs!"
We responded:
"My State Farm team and I are happy to be your good neighbor! Thank you for your 5-star review"
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mrdude210nw

June 12, 2020

5  out of  5
rating by mrdude210nw
"Some of the best customer service I've experienced. Definitely going to recommend to others"
We responded:
"Thank you for your review! We are always trying to help customers in any way we can!"