State Farm® Insurance Agent Jay Papuga
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jonathan Gamble
May 7, 2024
"Jay Papuga on behalf of Statefarm Insurance was not only professionaly astute, knowledgeable, but extremely sensitive to my needs. Jay demonstrated a very caring personality. Statefarm is very fortunaate to have an employee who has exemplary customer servive skills."
"Jonathan - Thank you for the review. We appreciate your business and are always here to help."
Vince Javornick
January 4, 2024
"Very kind person! Cares about his clients and goes out of his way to help."
"Vince, thank you for the kind words. We try to help all our customers as we would like to be treated! We are always here for you and your family!"
Paul Cinkan
January 4, 2024
"Just updated my previous review Jay and his office is going above and beyond on my journey of ups and downs at least Jay riding shotgun thanks jay."
"Thank you for the updated remarks, as always, it's a pleasure to talk with you and help you in all your needs- no matter the issue. "
Douglas Forster
October 24, 2023
"Jay was knowledgeable , very helpful and very friendly!! Glad I went to his office and would highly recommend."
"Douglas it was great getting to sit down with you and discuss your needs! We are extremely happy to have you as a customer with our agency! Thank you for choosing us to help you."
Bill Sarver
October 24, 2023
"My wife and I love dealing with Jay. He's knowledgeable, professional, and personable. He's always available to help, answer questions, and help us see the brightside of whatever issues we are dealing with."
"Bill, we always enjoy speaking with you and your family and enjoy helping you in any way we can!"
Rhea Rigatti Sciarrino
December 16, 2022
"Jay is very helpful and always available to answer my insurance questions. Great customer service He is an advocate for State Farm policyholders to assist where claim handling is lacking"
Stevie Stanek
December 15, 2022
"Best insurance guy ever ! I’m as needy as they come & he’s always there to answer my questions & concerns! Can’t recommend Jay enough !"
"We love all of your questions and enjoy each time our office gets a chance to help you and your family! Thank you for being our customer and look forward to our future conversations!"
Taylor Gehl
November 9, 2022
"Jay was super personable and very helpful! He was able to answer all my questions and really helped me pick which insurance worked best for me! Highly recommend"
"Taylor, thank you for trusting our agency and allowing us to provide the personal protection plan to meet your individual needs! It was a pleasure to help you!"
Seth Mundsinger
November 4, 2022
"If you’re looking for an insurance agent who will fight for you and give you honest feedback, look no further. Jay Papuga is that agent. Call him today for a quote. You won’t regret it."
"Seth, It is a pleasure to work with you and your family to meet each of your needs!"
Ryan Brode
November 4, 2022
"Jay is the best! Great customer service, I highly recommend going with Jay for your insurance needs!"
"Ryan, Thank you so much for your review! We try to help all customers with their needs and appreciate you being a customer!"
Anthony J. Giaramita
May 16, 2022
"Great people and service. Got everything covered with ‘em. Top notch!"
"Thank you for being our customer!"
Taylor Hudson
October 8, 2020
"Jay is great to work with! Always quick to respond to any questions we have & very helpful! Wouldn’t want to work with anyone else!"
"Taylor, We love having you and your family as clients and helping you with all your needs!"
John Krugh
October 7, 2020
"Jay is incredibly professional and easy to work with. I highly recommend reaching out to him for your insurance needs!!! Incredibly knowledgeable and will discuss options that work best for you and your family."
"John, Thank you for choosing our agency to help you and protect your family!"
Lizz Costanzo
June 14, 2020
"They offer great service! highly recommend to friends and family"
"Thank you Lizz! We look forward to helping your friends and family!"
Erick Lee
June 12, 2020
"Overall great customer experience! Extremely professional in all aspects of the business! Highly recommend Jay for your insurance needs!"
mrdude210nw
June 12, 2020
"Some of the best customer service I've experienced. Definitely going to recommend to others"
Robert Mahouski
March 3, 2020
"Very personable and great to work with."
Jen Cadman
February 28, 2020
"Jay has been my agent for all of my insurance needs since moving back to Pittsburgh 3 years ago. He is great to work with and makes every transaction as easy as possible - I have signed up for new policies, changed payment methods and have had several accidents to my car, all of which created no extra stress on my end."
David L Holzer
February 28, 2020
"Jay is the Real Jay from State Farm!! He has your best interests at heart and is always available to help. And I do mean always. Mornings, evenings, weekends, holidays.. doesn't matter, Jay is there for you."
Greg Steinmetz
February 28, 2020
"Jay was professional and responsive. I needed an insurance policy rather quickly and Jay was able to get the policy completed in time. 5 stars isn’t high enough for the experience I had from the beginning until the end of the process."
Bobbie Francis
February 28, 2020
"Jay is super to work with. Easy going, pleasant and timely with handling all our insurance needs. Highly recommend him and his office."
Maggie ONeill
February 28, 2020
"Jay is the best! He answers all of my crazy questions in a timely manner!! He goes above and beyond to make sure I know my options. I HIGHLY recommend!"
Joel Abes
February 28, 2020
"I appreciate Jay for sharing his knowledge and saving me even more money on ALL of my insurance needs‼️ If you haven't got a quote in a while, he is well worth the call!! I 100% trust him to treat you and the your family's needs the same EXACT way!!"
Lisa Alvarez
January 6, 2020
"I would recommend Jay and his team. He had answers to all of my questions and went above and beyond to share clear directions on what we could expect moving forward. We appreciated the transparency and the support he and his team provide. Thanks Jay Papuga!"
william leach
December 12, 2019
"Jay is always available for phone calls and knows the ins and outs of the business to get you the best deals. I was surprised when Jay called me after my first year to review my policies to make sure I was still getting the best possible rates- I had never seen an insurance agent do that before. I highly recommend Jay!"